![]() ![]() ALL ITEMS are sent by ready stock (postage extra) except ALL ASTRONOMICAL TELESCOPE and other heavy accessories are delivered by road transport (transportation charges extra) final decision is ours we reserve the right to send. (This does not include minor dent that may happen in transit due to transporter / courier rough handling of the shipment).ġ2. Cost of any return of material is on buyer. We can support for any damage replacement at cost. However we are not responsible for Breakage in transit. We take utmost care in packaging to withstand the transit. agency holds the parcel in transit / check in point, for varification, shortage of documents, all procedure is to be completed from your side.ġ1. Once the items are dispatched either through Post, Courier, Road Transport or Rail, we will send you dispatch details within 24 to 48 hrs. Allow 2 to 3 days processing / packaging / and dispatch from Delhi.ġ0. For any claim of non receipt / damaged items, this video proof is a must, without which it will be at our discretion to accept your claim or not.ĩ. Record and confirm all the items including the ones packed in smaller boxes. No Cuts / Edits or interruptions in the VIDEO will be accepted. The Video needs to show the full package from all sides before you start opening it. To avoid any discrepancy / dispute at either end, we suggest, once you receive the package either via Post / Courier or collected from the Road Transport Co., take a VIDEO at the time of receiving the package and opening the package. It is difficult to shoulder responsibility for rejection unless written complaint is received on delivery within a week’s time.Ĩ. Though all possible care is exercised by us, we have virtually no control once the sensitive optics have left our works. All optical components (Coated or Uncoated) as and when dispatched from our works are subject to weathering depending on the temperature, humidity and conditions in which they are stored. Once we provide you the Tracking ID, it is your responsibility to track your parcel and not ours.ħ. ![]() You will have to pay Postage again if your package returns due to any reason. We do not take any responsibility for that. We do not take any Guarantee of 3rd Party Courier or Post Companies as we do not control them.ĭelivery Boys may or may not call you at the time of Delivery. We have no control over their service and operations.Ħ. Any delay in transit or delivery by 3rd Party Companies is 'NOT OUR RESPONSIBILITY'. Dispatch of small items is done via Private Courier Companies like Professional Couriers, Anjani Couriers, etc. We guarantee to deliver the products within 7 working days after the placement of order by the buyer through our website 5. We manufacture our products ourselves only.Ĥ. We have no formal tie-ups with any supplier or manufacturer for sourcing of products. We keep the products in our own warehouse located at the address mentioned on our website 3. ![]() We make it sure to keep all our products in stock. Our telescopes are completely manufactured by us, they are completely MADE IN INDIA.Ģ. We are the manufacturers of our products. ![]()
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